Payments Blog

Manual Review: How We Got Here and Why It's a Problem

Posted by CardinalCommerce
Feb 19, 2019 8:30:00 AM

In many industries, including the digital payments industry, smaller organizations can be over-reliant on manual processes. This could be due to staffing problems, cash flow issues or a combination of the two. For smaller online merchants in this industry, especially those who haven’t been doing business for very long, an over-reliance on manual review can be a significant problem.

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Topics: Fraud, Manual Review, Cardinal Authentication Network

A Merchant's Perspective: EMV® 3-D Secure, Manual Review & How to Eliminate this Inefficiency

Posted by CardinalCommerce
Dec 11, 2018 8:30:00 AM

Most small-to-medium sized online merchants in the digital payments industry feel a certain degree of ownership over their business. While this is probably true for all online merchants in this field, these merchants likely have more of a personal connection to their business because of the relative size and the investment of time and resources.

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Topics: Manual Review, False Declines, EMV 3-D Secure, Cardinal Authentication Network

Manual Review: The Cost to Your Business

Posted by CardinalCommerce
Mar 28, 2017 8:30:00 AM

For merchants, detecting and preventing fraud in the digital channel can be a difficult and strenuous task. A lot of merchants believe a good fraud prevention strategy is two-pronged: an automated fraud detection system that flags fraudulent and potentially fraudulent orders, and a team that manually reviews these transactions to ensure that the system is accurately detecting fraud.

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Topics: Fraud, false postives, Manual Review

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