Payments Blog

Take charge of your chargebacks with EMV® 3-D Secure

Posted by CardinalCommerce
Jan 23, 2020 9:00:00 AM

The dreaded chargeback. You’ve just come off a successful holiday season and the chargebacks start rolling in. There are going to be chargebacks because of unavoidable issues – customer service, shipping or merchandise issues. There are also chargebacks because the customer receives a product that just isn’t up to their standards. So honestly, you can’t avoid all chargebacks. But then there are fraudulent chargebacks, the ones where a consumer sees a charge on their credit card that they didn’t authorize, that you CAN do something about.

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Topics: chargebacks, EMV 3-D Secure, authorization

When it comes to managing chargebacks, layering is the way to go

Posted by CardinalCommerce
Jan 21, 2020 9:00:00 AM

Nothing gives a merchant the post-holiday blues quite like chargebacks. Consumers can dispute potentially fraudulent or unauthorized charges on their credit cards any time of year, but you will likely notice a higher volume of chargebacks during the busy holiday shopping season.

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Topics: chargebacks, CCA, authorization

Chargebacks and the Representment Process

Posted by CardinalCommerce
Feb 26, 2019 8:30:00 AM

The holidays are a joyous time for everyone in the digital commerce world. Consumers, caught up in the season, are often looking to buy a good deal of products, whether it be for them or for their family and friends, which means merchants are capitalizing on all these additional sales. Any uptick in transaction count is also good news for issuers, card networks and other organizations in the industry.

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Topics: Fraud, chargebacks, Cardinal Authentication Network

Looking Back: A 2018 Holiday Retrospective

Posted by CardinalCommerce
Jan 30, 2019 8:30:00 AM

Now firmly in the rearview mirror, the most recent holiday season was one for the record books, once again. In this era, with the growth of digital commerce and the proliferation of different devices that can initiate digital transactions, it seems that the record books need to be kept in pencil rather than pen.

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Topics: chargebacks, holiday, Cardinal Authentication Network, Apparel, Holiday Season

A Merchant’s Perspective: The Problems that Persist After the Holiday Season

Posted by CardinalCommerce
Jan 22, 2019 8:30:00 AM

The holiday season is perhaps the best time of year for merchants in the digital commerce world, especially now that more and more consumers are choosing to use the digital channel, rather than a physical, brick-and-mortar store to do their holiday shopping. While this has been an excellent development for merchants in this space, there are some problems that have arisen because of this trend.

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Topics: chargebacks, holiday, Cardinal Authentication Network

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